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We offer
training in many different areas. Our presenters all have hands-on experience
in all areas of presentation. We design our training
around the specific size, needs, challenges and objectives
of each client. We constantly monitor the evaluations
we receive on every program we present.
Our
typical client comes to us with their training needs and
objectives. We then propose the best way to meet the
client's challenge through one or more of our training
programs.
Our
interest is in providing practical and useful information. From
time to time we provide a spot check to see
if participants retain critical information.
Below is a list of the seven major
training categories. Under each category is a partial
list of the workshops we perform. Click on the category to
be taken directly to that list of workshops. If you
don't see what you want, give us a call.
Management
Training
Organizational Development
Personal
Improvement
Human Resources &
Wellness
Communication & Creativity
Customer
Service/Sales Training
Small Business
& Financial Planning
Management Training
Coaching and counseling
Conducting training sessions
Delegating for results
Developing instructional design
Effective meeting skills
Empowerment
Ethics in business
Goals and goal setting
Handling the difficult employee
An honest days work: Motivating employees
Increasing employee productivity
Leadership skills for women
Learning to lead
Managing disagreement constructively
Managing for commitment
Managing the older work force
Managing the technical employee
Mentoring
The new supervisor
Personal performance contracts
Performance evaluations
Project management
Quality at work: a personal guide to professional
standards
Rate your skills as a manager
Risk taking
Self-managing teams
Successful negotiation
Systematic problem solving and decision making
Team building
Training managers to train
Training methods that work
Understanding organizational change
Working together in a multicultural organization
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Organizational Development
Assessing for organizational development
Organizational reengineering
Forging core values
Process mapping and control
Process control tools - getting and keeping data
Strategic planning techniques
Lean process - the concept, the reason, the tools and
implementing strategies
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Personal Improvement
Attitude
Business etiquette and professionalism
Concentration!
Developing positive assertiveness
Developing self esteem
Finding your purpose: a guide to personal fulfillment
Managing anger
Memory skills in business
Organizing your workplace
Personal time management
Plan your work, work your plan
Self-empowerment
Stop procrastinating: get to work!
Successful self-management
The telephone and time management
Basic business math
Developing strategic résumés
Job search that works
Adult learning skills
Career discovery
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Human
Resources & Wellness
Attacking absenteeism
Balancing home and career
Creating an employee handbook
Downsizing without disaster
Effective performance appraisals
Effective recruiting strategies
Employee benefits with cost control
Giving and receiving criticism
Guide to Affirmative Action
Guide to OSHA
Health strategies for working women
High performance hiring
Job performance and chemical dependency
Managing personal change
Managing upward: managing your boss
Men and women: partners at work
Mental Fitness: a guide to stress management
New employee orientation
Office management: a guide to productivity
Overcoming anxiety
Personal counseling
Personal wellness: achieving balance for healthy living
Preventing job burnout
Productivity at the workstation: wellness and fitness at
your desk
Professional excellence for secretaries
Quality interviewing
Sexual harassment in the workplace
Stress that motivates
Wellness in the workplace
Winning at human relations
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Communication & Creativity
The art of communicating
Writing business proposals and reports
The business of listening
Creative decision making
Creativity in business
Dealing effectively with the media
Effective presentation skills
Facilitation skills
Influencing others
Technical presentation skills
Think on your feet
Writing fitness
Conflict resolution
The language of business
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Customer Service/Sales Training
Beyond customer service: the art of customer retention
Calming upset customers
Customer satisfaction
Effective sales management
Improving your company image
Managing quality customer care
Measuring customer satisfaction
Professional selling
Sales training basics
Telephone courtesy and customer service
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Small
Business & Financial Planning
The accounting cycle
The basics of budgeting
Credits and collections
Direct mail magic
Financial analysis: beyond the basics
Financial planning with employee benefits
Marketing your services
Publicity power
Strategic alliances
Writing and implementing a marketing plan
Back to the list |
